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Customer Service

FAQs

1. What is Skntingz?

Skntingz is your go-to destination for premium skincare and haircare products. We curate a wide range of high-quality items designed to help you achieve healthy, radiant skin and long luscious hair.

2. How do I place an order?

Ordering from Skntingz is easy! Simply browse our website, select the products you love, add them to your cart, and follow the checkout process. We accept various payment methods for your convenience.

3. What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options like PayPal for your peace of mind. On a budget? Use our buy now, pay later options and get your goodies. 

4. Do you ship internationally?

No, we currently do not offer international shipping. Skntingz products are available for delivery within the United States only. We apologize for any inconvenience this may cause and appreciate your understanding.

5. What is your return policy?

At Skntingz, we do not accept returns for products. However, if you encounter any issues with your order upon delivery, such as damaged or incorrect items, please contact our customer support team immediately. We're committed to resolving any problems and ensuring your satisfaction with your Skntingz purchase. You can reach us at contact@skntingz.com.

6. Are your products organic, paraben-free, and cruelty-free?

Yes, at Skntingz, we take pride in offering skincare products that are not only effective but also environmentally conscious and cruelty-free. Many of our products are certified organic, free from parabens, and have not been tested on animals. You can find specific details about each product's certifications and ingredients in the individual product descriptions. We're dedicated to providing you with skincare options that align with your ethical and environmental values.

7. How can I contact your customer support?

We're here to assist you! You can reach our friendly customer support team by sending an email to contact@skntingz.com.

8. Can I track my order?

Yes, you can track your order! Once your order ships, we'll send you a tracking number and instructions on how to track your package. You can also log in to your Skntingz account to check the order status.

9. Do you offer discounts or promotions?

We often have special promotions and discounts available. To stay updated on the latest deals, subscribe to our newsletter and follow us on social media.

10. Are your products suitable for all skin types?

Skntingz offers a variety of products suitable for different skin types. Check product descriptions for guidance on which products are best for your specific skincare needs.

11. How can I stay informed about new product launches?

Don't miss out on exciting product launches and updates! Subscribe to our newsletter, and follow us on social media platforms like Instagram and Facebook to stay in the loop.

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Made with Love

All of SKNTingz products are organic and made with love + care.

Cruelty Free

All products offered by SKNTINGZ are made without any involvement in animal cruelty.

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